Check out some of these tips for better communication. They really work!
Unless you are a professional comedian, sarcasm is usually a bad way to get your point across, whether spoken or typed into your phone or laptop. You may be tempted to use sarcasm as humor but be careful! It can easily be misunderstood, misinterpreted, or misread by the recipient. Or, if it’s used to make a point in an argument, sarcasm often comes across as mean or critical. It then may lead to anger, resentment or confusion. So, think twice about sarcasm.
Tone, volume, eye contact and body language cues are important tools in any verbal or face to face communication. All are part of the message and each can entirely change the meaning of the content of the words spoken. For instance, pointing and leaning forward are poor methods of communicating effectively. Not to mention yelling, wild gesturing and pacing. It is best to think before you speak about the way your message is being perceived and how your emotion may be distorting your words. This can be extremely difficult when you are upset, of course. Try to be calm, to the point and factual in an emotional setting for optimal messaging.
The 24-Hour Rule can help. This concept can be invaluable for avoiding many regrettable actions or words. It works like this. When an emotional situation arises and you are tempted to react in anger, tell yourself to wait 24 hours before responding and then withdraw calmly from the discussion. Then you must actually wait an entire day before you reenter the conflict. By that time, most likely your emotional reaction will be much different and you can safely put your message out there. It will be more easily heard and understood by the other party when anger is not a part of the discussion. The urgency of the issue will have passed and possibly will have been resolved as well and you’ll have nothing to regret. Try it next time you are in an emotional situation!